How Can I Submit a Complaint?

You can submit a complaint through any of the following channels:

• You can submit your complaint through the live chat available on our website.
• You can submit your complaint by calling us at 0509248656.
• You can submit your complaint through any of our social media accounts listed at the bottom of our website.

What Is the Response Time for Complaints?

We will respond to your complaint within a maximum of 48 hours.

How Long Does It Take to Resolve a Complaint?

Complaints are processed and resolved within 72 hours after receiving our response.